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Healthcare & Life Sciences

Less paperwork, with the clinician still in charge.

What we build for hospitals, care networks, insurers and life-sciences companies: interoperable health data flows, administrative AI that keeps clear of clinical decisions, and validated systems that stand up to inspection.

For hospitals, care networks, health insurers and life-sciences companies working across European health systems with different eHealth platforms and languages.

Rows of laboratory glassware arranged in a grid
  1. 26 March 2025

    European Health Data Space in force

    Patient access, cross-border exchange and secondary use of health data, applied in phases.

    SourceRegulation (EU) 2025/327 (opens external site)

  2. 2 August 2028

    AI Act duties for AI in medical devices

    High-risk obligations for AI that is a regulated product or safety component, as amended in 2026.

    SourceRegulation (EU) 2024/1689 (opens external site)

  3. 26 March 2029

    EHDS exchange and secondary use begin

    Patient summaries and ePrescriptions exchanged, and health data access bodies open for secondary use.

    SourceRegulation (EU) 2025/327 (opens external site)

What is changing in health and life sciences

  1. Health data becomes portable

    The European Health Data Space gives patients electronic access to their data and sets common formats for exchange. Health data access bodies will grant regulated access for research and policy in secure processing environments.

    SourceRegulation (EU) 2025/327

  2. Administration eats clinical time

    Documentation, coding, referrals and prior authorisations take hours that should go to patients. Well-bounded assistance can return some of that time, if clinicians stay the author of the record.

  3. The device boundary matters

    Software that informs diagnosis or treatment can be a medical device under the MDR, and AI inside it is high-risk under the AI Act. Keeping administrative AI clearly on the other side of that line is a design decision.

    SourceRegulation (EU) 2017/745

  4. Hospitals are critical infrastructure

    Healthcare providers are in scope of NIS2. Ransomware has shown what happens when recovery is not rehearsed, so resilience and segmentation belong in the architecture.

Challenges and what we build

  1. The challenge

    Clinicians spend evenings finishing documentation.

    Our response

    Documentation assistance that drafts letters and summaries from structured data and notes. The clinician edits and signs; nothing reaches the record unsigned.

  2. The challenge

    Referrals and intake forms arrive in every format.

    Our response

    Intake processing that classifies referrals, extracts the clinical question and flags missing information for staff to complete, with a complete audit trail.

  3. The challenge

    Systems do not speak the same language.

    Our response

    Integration on HL7 FHIR and IHE profiles with shared terminology such as SNOMED CT, connected to national eHealth infrastructure instead of one-off interfaces.

  4. The challenge

    Research teams wait months for usable data.

    Our response

    Data pipelines with pseudonymisation, documented lineage and access controls, ready for secure processing environments and health data access body requests.

  5. The challenge

    Validated systems slow every change in GxP environments.

    Our response

    Risk-based computerised system validation in the spirit of GAMP 5: automated testing and traceable requirements, so validation evidence is produced with each release rather than after it.

  6. The challenge

    Medical, quality and regulatory knowledge sits in thousands of documents.

    Our response

    Knowledge search over SOPs, labelling and regulatory correspondence that cites the controlled version of every source.

Three zones, one data layer

We keep administrative support, clinical decision support and secondary use apart by design. Each zone has its own rules, approvals and evidence, on top of one interoperability layer.

Illustrative example
ADMINISTRATIVE SUPPORTCLINICAL DECISION SUPPORTSECONDARY USE (EHDS)Documentation draftsCoding and referral intakeClinician sign-offValidated separately as amedical device (MDR, AIAct high-risk)Health data access body permitSecure processing environmentResearch and registriesInteroperability layer: HL7 FHIR, IHE profiles, SNOMED CTEHR and clinical systems
Administrative AI, clinical decision support and secondary use, kept apart

Only the administrative zone is in scope of the assistance we describe here. Clinical decision support follows a medical-device route.

Read the diagram as text

The diagram shows three zones above one interoperability layer built on HL7 FHIR, IHE profiles and SNOMED CT, which connects to the EHR and clinical systems.

The administrative support zone contains documentation drafts and coding and referral intake. Everything passes a clinician sign-off before it reaches the record.

The clinical decision support zone is separate: such software is validated as a medical device under the MDR and is high-risk under the AI Act.

The secondary use zone follows the European Health Data Space: a health data access body grants a permit, data is processed in a secure processing environment, and research and registries use the results.

  • Clinician sign-off

    Drafts and suggestions are never written to the record without a named clinician's approval.

  • A clear device boundary

    If a function starts to inform diagnosis or treatment, it moves to a medical-device development path, not a quiet feature update.

  • Standards over interfaces

    FHIR resources, IHE profiles and shared terminology instead of bespoke point-to-point links.

  • Secondary use by permit

    Research data leaves the care zone only pseudonymised, under a permit, into a secure processing environment.

The regulatory timeline for health and life sciences

Dates that shape health data platforms, AI and validated systems. Several depend on implementing acts that are still being written.

  1. In application

    MDR: Medical Device Regulation applies

    Including rules for software as a medical device.

  2. In application

    NIS2: National NIS2 rules apply

    Healthcare providers are in scope.

  3. In application

    EHDS: European Health Data Space enters into force

  4. In application

    EU GMP: Draft Annex 11 revision and new Annex 22 on AI published

    Consultation closed; final texts not adopted as of the status date.

  5. Status as of 2 October 2026

  6. Upcoming

    EHDS: General application of the regulation

    Implementing acts set the detailed formats and requirements.

  7. Upcoming

    MDR: First transition deadline for legacy devices

    Class III and implantable class IIb devices; a targeted revision of the MDR is under discussion.

  8. Upcoming

    AI Act: Obligations for AI in regulated products apply

    Covers AI in medical devices, as amended in 2026.

  9. Upcoming

    EHDS: Exchange of first priority categories and secondary use

    Patient summaries and ePrescriptions; health data access bodies operational.

  10. Upcoming

    EHDS: Second group of priority categories

    Medical images, laboratory results and discharge reports.

Regulation and standards reference

The instruments most often behind a health or life-sciences specification, and what they mean for delivery.

This overview supports planning conversations. It is not legal, regulatory or clinical advice. Dates reviewed on 2 October 2026.

GDPR: health data as special-category dataScopeEU-wide

Health and genetic data are special categories under Article 9. Processing needs a specific legal basis, and a data protection impact assessment is expected for large-scale processing.

What it means for your programme

Access boundaries, pseudonymisation and retention are designed before build, and we supply the technical input for your DPIA.

SourceRegulation (EU) 2016/679, EUR-Lex (opens external site)

European Health Data SpaceScopeEU-wide

Gives people electronic access to their health data, sets a common European exchange format and requirements for electronic health record systems, and creates a framework for secondary use through health data access bodies. It applies in phases between 2027 and 2031.

What it means for your programme

Systems built now should expose data in standard formats and log access in a way that will meet EHDS requirements without a rebuild.

SourceRegulation (EU) 2025/327, EUR-Lex (opens external site)

Medical Device Regulation (MDR)ScopeEU-wide

Software intended for diagnosis, prevention, monitoring or treatment can be a medical device, typically in class IIa or higher under the software classification rule. Transition periods for legacy devices were extended by Regulation (EU) 2023/607.

What it means for your programme

We document intended purpose early. Administrative tools are designed to stay outside the device definition; device software follows a regulated lifecycle.

SourceRegulation (EU) 2017/745, EUR-Lex (opens external site)

EU AI ActScopeEU-wide

AI that is a medical device, or a safety component of one, is high-risk. Under the Act as amended in 2026, these obligations apply from 2 August 2028, alongside the MDR conformity assessment.

What it means for your programme

Where AI and device rules meet, we plan one set of technical documentation that serves both.

SourceRegulation (EU) 2024/1689, EUR-Lex (opens external site)

EU GMP Annex 11 and GAMP 5ScopeEU-wide

Annex 11 sets requirements for computerised systems in GMP environments, and GAMP 5 is the industry guide for risk-based validation. A revised Annex 11 and a new Annex 22 on artificial intelligence were published in draft in July 2025.

What it means for your programme

Validation is built into the delivery pipeline: requirements traced to tests, evidence generated per release, and AI use cases assessed against the draft Annex 22.

SourceEudraLex Volume 4, European Commission (opens external site)

NIS2 for healthcareScopeEU-wide

Healthcare providers, EU reference laboratories and manufacturers of certain medical products are in scope, with duties for risk management, incident reporting and supply-chain security.

What it means for your programme

Segmentation, backup and rehearsed recovery are part of the architecture, and we support your incident reporting as a supplier.

SourceDirective (EU) 2022/2555, EUR-Lex (opens external site)

Illustrative use cases

Illustrative example
  1. Discharge letter drafting

    A draft letter assembled from structured data and notes, edited and signed by the responsible clinician.

  2. Referral intake

    Incoming referrals classified and checked for completeness, with missing information requested before triage.

  3. Pharmacovigilance case intake

    Adverse event reports extracted into structured cases; safety specialists assess and decide on every report.

  4. SOP and quality knowledge search

    Answers from controlled SOPs and quality documents, always citing the current approved version.

  5. Patient and member service

    An assistant for appointments, coverage and practical questions, handing over to staff for anything medical.

Platforms in health and life sciences

  • Salesforce

    Summit Partner

    Patient and member service, field teams and partner programmes, with clinical data kept in the clinical systems it belongs to.

  • SAP

    Gold Partner

    Supply chain, batch management and finance for life-sciences manufacturing, connected to quality and validation processes.

Partner levels are those held by FromNine. Product names are trademarks of their respective owners.

International

European standards first, national eHealth second

The EHDS, MDR, AI Act and GDPR set a common European frame, but care is organised nationally: eHealth platforms, identifiers, terminology releases and reimbursement rules differ per country, and so does the role of health data access bodies.

We design health data flows on European standards first, then connect to the national infrastructure of each country a system serves, so a second market is an integration project rather than a rewrite.

Frequently asked questions

Will an AI assistant turn our software into a medical device?

It depends on intended purpose. Assistants for documentation, coding or intake are designed to stay administrative, with a clinician approving every output. If a function would inform diagnosis or treatment, we say so early and plan a medical-device route.

Where is health data processed?

Where your legal basis and policies allow, typically in your own environment or an EU region with encryption keys under your control. Data flows, retention and access are documented before build.

Do you work with national eHealth infrastructure?

We design integration on HL7 FHIR and IHE profiles so it can connect to national eHealth platforms and the European exchange format, rather than building proprietary interfaces.

How do you handle validation in GxP environments?

Risk-based, following GAMP 5 principles: requirements traced to automated tests, evidence produced with each release, and change control that your quality unit can follow.

What if the AI gets something wrong?

It sometimes will. That is why drafts are never filed without sign-off, uncertain extractions are flagged for review, and quality is measured against agreed test sets before and after each release.

Discuss your health or life-sciences project

Reducing documentation load, preparing for the EHDS or modernising a validated system? Start with the workflow and the rules that apply to it.