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Solutions

From friction to working system.

Start with a problem, not a model. Each solution follows the same path: the friction your teams face today, the system we would build, what we would measure and where people stay in control.

For organisations that operate across several European countries and need each solution to fit every market it serves.

Solutions

The solutions below are patterns we design and build for public bodies and enterprises. Each page shows an illustrative workflow, the components behind it, the controls designed in and how we would roll it out. They are not products: every implementation starts from your processes, your systems and your rules.

Illustrative workflow
  1. 01If your challenge is

    Teams retype information from forms, letters and attachments into business systems.

    Document intelligence

    Incoming documents become validated, routed data, with people deciding the uncertain cases.

    Workflow: 7 steps · 1 human checkpoint

    Services behind it
    Platforms
  2. 02If your challenge is

    Answers exist somewhere in the organisation, but finding a reliable one takes hours.

    Enterprise knowledge

    Answers from your own documents, trimmed to what each person may see, with a source for every claim.

    Workflow: 7 steps · 2 human checkpoints

    Services behind it
    Platforms
  3. 03If your challenge is

    Service teams search several tools while the citizen or customer waits.

    Service assistance

    Assistance for contact-centre teams and self-service, with a clear path to a person.

    Workflow: 7 steps · 2 human checkpoints

    Services behind it
    Platforms
  4. 04If your challenge is

    A critical system nobody dares to change is holding back everything around it.

    Legacy modernisation

    Replace critical legacy systems step by step, with the old and new running side by side until the numbers match.

    Workflow: 7 steps · 3 human checkpoints

    Services behind it
    Platforms

What each solution is built from

Every solution combines the same services and platforms in a different order. A filled node marks a service or platform the solution typically draws on.

Services and platforms per solution
AI Engineering & GenAIAI Agents & AutomationData & AnalyticsEnterprise Software & SaaSCloud & Platform EngineeringIntegrations & APIsArchitecture & ConsultingSalesforceSAPOdoo
Document intelligenceUsedNot typically usedUsedUsedUsedUsedNot typically usedUsedUsedUsed
Enterprise knowledgeUsedNot typically usedUsedUsedUsedUsedNot typically usedUsedUsedNot typically used
Service assistanceUsedUsedUsedUsedNot typically usedUsedNot typically usedUsedUsedNot typically used
Legacy modernisationUsedNot typically usedNot typically usedUsedUsedUsedUsedUsedUsedNot typically used

International

Same workflow, national rules

Where a solution serves more than one EU Member State, the workflow stays the same while rules, languages, integrations and hosting adapt per country.

Controls are designed with the EU AI Act and GDPR in mind from discovery onwards: human oversight where outputs affect people, transparency when people interact with an AI system, and logs that let you explain what happened.

Questions about our solutions

Are these products we can buy?

No. They are solution patterns: repeatable ways of combining AI, software, integration and controls. Each one is built into your own systems and environment, so you own the result and can change it.

Are the workflows real client cases?

They are illustrative. They show how such a system could work and where people stay in control. Client cases are only published with the client’s permission.

Our problem is not listed. Can you still help?

Probably. These four are the questions we hear most often. Case and application processing and connected operations across ERP and CRM are two more patterns we build. Tell us about the friction and the systems involved.

Why do the pages say what you would measure, but show no numbers?

Because results depend on your processes, data and starting point. We measure a baseline first and agree targets with you; we do not publish figures we cannot support.

Start from your problem

Describe the friction, the teams and the systems involved. We will tell you which pattern fits, or whether none does.