An application map and roadmap for a city council
- 01The situation
- A city council runs well over a hundred applications, from planning and housing to roads and payroll, many bought one at a time. Several contracts end within three years, a few systems cannot publish in Irish and English, and the IT team is small.
- 02What we would put in place
- A map of every application with its owner, contract end date and risk, an options analysis for the domains up for renewal (renew, replace via a request for tender, or consolidate), and a roadmap in waves aligned with Connecting Government 2030.
- 03Where staff decide
- The council’s management team sets the criteria and takes the decisions; heads of service review the effect on their teams before each wave is approved.
- 04How we would judge it
- Full cost of ownership over the planning period, number of applications and interfaces to maintain, and the share of online services available in Irish and English.